About Us

About EX-STOCK Canada

EX-STOCK Canada Inc. is a proudly Canadian marketplace headquartered in Ottawa, Ontario. Founded with a single mission — to make online shopping smarter, safer, and more affordable — we connect customers across Canada and the USA with trusted suppliers and manufacturers worldwide, delivering quality products at competitive prices.

Our Mission

We believe shopping should always be secure, transparent, and customer-first. EX-STOCK Canada was built on the values of trust, safety, and innovation. From day one, we set out to eliminate fraudulent sellers, protect customer data, and deliver a seamless shopping experience powered by AI-driven technology.

We are proud to be part of NVIDIA's Inception Program — a recognition of our innovation in AI-powered commerce — and are supported by the Canadian government in our mission to strengthen local suppliers and expand global trade.

Why Shop With Confidence

  • 🇨🇦 Proudly Canadian — Built on Canadian values of honesty, service, and community.
  • 🔒 Secure Checkout — PCI DSS-compliant, encrypted checkout on every order.
  • 🛡️ AI Fraud Protection — Real-time monitoring prevents scams and unauthorized transactions.
  • ✅ Verified Suppliers — Every supplier is vetted for authenticity and North American compliance.
  • 📦 90-Day Returns — Shop risk-free with our industry-leading 90-day return policy. If you are not satisfied, we make it right.
  • 🚚 Free Shipping Over $25 — Free shipping to Canada and the USA on orders over $25, delivered in 6–12 business days.
  • 📞 Canadian-Based Support — Our dedicated team is always here to help.

Smarter Shopping with AI

  • 🛒 Personalized Recommendations — Smart suggestions tailored to your preferences.
  • 🚀 Fast, Intelligent Search — AI-powered search so you find exactly what you need, faster.
  • 📦 Efficient Logistics — AI-streamlined order processing for reliable, on-time delivery.

Our Products

We offer thousands of brand-new, high-quality products across fashion, electronics, home essentials, tools, beauty, and more. Every item in our catalog is sourced from carefully vetted suppliers to ensure authenticity and quality you can trust.

Our Guarantees

  • 📦 Damaged or Lost Items — Full refund or replacement if your order is damaged or lost in transit.
  • ↩️ 90-Day Returns — Return any item within 90 days of delivery for a refund or exchange. Items must be in original, unused condition.
  • 💳 Secure Payments — Every transaction is protected by encrypted, PCI DSS-compliant payment processing.

View our full Refund Policy →

Our Commitments

We hold ourselves to a higher standard — not just as a retailer, but as a Canadian company. Read our full Commitments →

Join Our Community

At EX-STOCK Canada, we bring together security, affordability, and global innovation under one Canadian brand. Whether you are a first-time visitor or a returning customer, you can shop with complete confidence — backed by our 90-day returns, free shipping, and a team that genuinely cares.

Join our Loyalty Program and earn rewards on every order →

How it works

Grab your exclusive gifts by being part of our loyalty program

Ways to earn

Earn more points for different actions, and turn those points into awesome rewards.

Ways to redeem

Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.

Frequently Asked Questions

Explore this section to find comprehensive answers to all your questions about the loyalty program.

The 'Reward by discount percentage' program allows you to earn a 10% discount for every 1000 points you redeem. This program is applicable to all products available in our online store and can be combined with shipping, product, and order discounts.

Our 'Referrals Program' rewards both the referrer and the referred friend. When you refer a friend, they must make a minimum purchase of $50. Once completed, both you and your friend will earn a reward of 20 points.

You can earn 100 points on your birthday by ensuring your birthday is registered in our system. This reward is limited to once per year.

Earn 200 points by leaving a review through our connected review app. There is no limit on the number of reviews you can submit for points.

The 'New Reward Program' allows you to earn a discount for every 100 points you spend. You can redeem these points during checkout for discounts on your order total.

You can redeem your points for free products from our selected collection. For example, spend 1300 points to receive a free fashion watch. The available products and their point costs are listed under our 'Free product' section.

Our VIP Tiers include Bronze, Silver, and Gold levels. As you earn more points, you progress through these tiers, unlocking exclusive rewards and benefits at each level.

Earn points by following us on various social media platforms. For example, follow us on Twitter, Instagram, or Facebook to earn 100 points each.

By signing up for our newsletter, you earn 100 points. This also keeps you updated with the latest news, offers, and rewards from our store.

The 'Reward by discount percentage' program allows you to earn rewards by spending a certain amount on purchases. For every 1000 points you spend, you receive a 10% discount on your order.

In the 'Referrals Programs,' you can earn rewards by referring friends. When your friend makes a purchase of at least $50, both you and your friend earn 20 points. Ensure that your friend uses your referral link to qualify for the rewards.

On your birthday, you will receive 100 points as a special gift from us to celebrate your special day. Make sure your birthday is updated in your profile to receive this reward.

You can earn 200 points by writing a review on our products. Simply submit your review through our specified platform, and once approved, the points will be added to your account.

The VIP Tier program allows you to earn exclusive benefits as you accumulate more points. You can move through tiers such as Bronze, Silver, and Gold, with each tier providing special rewards and discounts.

You can earn points by following us on various social media platforms like Instagram, Twitter, and TikTok. Each follow earns you 100 points. Make sure to connect your account to earn the points.

You can redeem your points for discounts on your purchases. For example, spending 200 points can give you a $2 discount. The more points you redeem, the higher the discount you receive.

Yes, you can use 1300 points to redeem a free product from our selected range. Check the 'Free product' section to see which items are available for redemption.