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Pet Dematting Comb – Stainless Steel Knot Remover for Dogs & Cats | Pink & Blue
EX-STOCK Commitment and Vendors Return Policy
🤝 EX-STOCK Canada Commitments
🛡️ Our Promise to Every Shopper
At EX-STOCK Canada, we are committed to providing a secure, affordable, and high-quality shopping experience. Our Canadian-based marketplace connects customers directly with trusted, cost-efficient suppliers, ensuring safe transactions, verified products, and competitive prices every single order.
- ✅ Proudly Canadian Marketplace
- ✅ AI-Powered Fraud Protection
- ✅ Verified Suppliers Only
- ✅ 90-Day Return Policy
- ✅ Free Shipping on Eligible Orders
- ✅ 24/7 Dedicated Customer Support
- ✅ EX-STOCK Rewards Loyalty Program
🇨🇦 Proudly Canadian Marketplace
EX-STOCK is more than just an e-commerce platform. We are a global online marketplace built on the values of trust, security, and customer-first service. Our goal is to eliminate fraudulent sellers, protect our customers identities, and provide a seamless shopping experience powered by AI-driven security and smart shopping technology.
Learn more about our story on our EX-STOCK History page.
🔒 Fraud Protection & Secure Transactions
We have advanced AI-powered fraud detection and secure payment systems in place to protect you at every step.
- AI-Powered Fraud Detection - Continuously analyzes transactions to identify and block fraudulent activity before it happens.
- Verified Suppliers Only - Every supplier is thoroughly vetted to ensure all products are authentic, high quality, and safe.
- End-to-End Encryption - Every payment is processed using encrypted security measures, protecting your credit card and personal information.
- PCI DSS Compliance - We strictly follow the Payment Card Industry Data Security Standard, ensuring your payment details are handled with the highest level of security.
- No Data Selling - We never sell your personal or payment information. Your privacy is our priority.
🛡️ Customer Identity & Payment Protection
Every order is protected by Shopify Buyer Protection and our own advanced AI security systems, ensuring your identity, payment information, and personal data remain fully secure.
- Advanced Fraud Monitoring - Real-time AI-powered monitoring to detect and prevent unauthorized transactions.
- Bank-Level Encryption - Your payment details are secured using the same encryption technology as leading banks.
- Guaranteed Safe Checkout - We work with trusted payment providers to ensure secure transactions every time.
- $100K Identity Protection - Secure checkout backed by identity protection. Conditions apply.
🚚 Direct from the Source - No Middlemen
EX-STOCK Canada eliminates unnecessary intermediaries by directly connecting customers with manufacturers and trusted suppliers. This allows us to:
- ✅ Lower costs by shipping products straight from factories.
- ✅ Offer wholesale pricing to individual buyers.
- ✅ Ensure quality control at every step before the product reaches your hands.
Browse our full range across our Shop Categories.
📦 Wide Product Selection from Verified Suppliers
We have built long-term partnerships with suppliers and manufacturers across Canada, the U.S., Europe, Turkey, and China. Through these relationships, EX-STOCK Canada is able to:
- ✅ Provide a diverse range of products across fashion, electronics, home essentials, and more.
- ✅ Offer competitive pricing while maintaining strict quality standards.
- ✅ Ensure all products meet North American regulations and safety standards.
🛍️ Marketplace Partner Commitments
Some products are fulfilled directly through our verified warehouses, while others come from authorized retail partners and brand distributors. These partners are carefully approved to ensure every item meets our quality, safety, and authenticity standards.
- ✔ EX-STOCK Fulfilled Orders follow our standard policies and support process.
- ✔ Partner Fulfilled Orders may follow the policy of the retailer or supplier responsible for fulfillment.
- ✔ Shipping times and return procedures may differ slightly depending on the fulfillment source.
- ✔ The correct policy will always appear on each product page for full transparency.
- ✔ EX-STOCK Customer Support remains your direct point of contact for any issue.
Interested in partnering with us? Visit our Sell With Us page or explore our Affiliates and Collaborators program.
🚚 Free Shipping & Guaranteed Delivery
- 📦 Free shipping on all items shipped from our EX-STOCK Canada warehouse.
- 📦 Orders with 2 or more items qualify for free shipping.
- 📦 Any order over $25 CAD receives complimentary shipping.
- 🔍 Every order comes with a tracking number so you can monitor your shipment.
- ⏱️ For delays exceeding one week from the expected delivery date, we offer a $5.00 CAD store credit as a gesture of goodwill.
- 📭 Orders not delivered within 45 days may qualify for a full refund after investigation.
🔄 90-Day Return Policy
We stand by the quality of our products and offer a customer-friendly return policy:
- ✅ 90-day return window for eligible products.
- ✅ 7-day reporting period for damages, missing items, or quality issues.
- ✅ If an item is damaged, incorrect, or defective, we provide a free return label and issue a full refund or replacement.
- ✅ Personal-reason returns are accepted. Return shipping costs are the customers responsibility.
- ✅ Certain categories may have exceptions. Check the product page for specific return policies.
Have questions? Visit our Frequently Asked Questions page or review our full Return Policy.
💰 30-Day Price Adjustment Policy
We understand that prices fluctuate, so we offer a 30-day price adjustment policy (holiday exceptions apply):
- If the price of an item drops within 30 days of your purchase, you are eligible for a refund of the price difference.
- The item must be the same size, color, and from the same supplier.
- Promotional or clearance items may not be eligible.
- The price adjustment only applies to the item price and does not include shipping fees or other charges.
EX-STOCK Canada reserves the right to final interpretation of this policy and may modify the terms at any time.
🎁 EX-STOCK Rewards Loyalty Program
We believe that loyal customers deserve rewards! Our Loyalty Program offers:
- ⭐ Exclusive discounts for repeat customers.
- ⭐ Points-based rewards system for every purchase.
- ⭐ Early access to new products and promotions.
Join today and start earning on every order. Learn more about EX-STOCK Rewards.
Why Shop with EX-STOCK Canada?
- ✅ 🇨🇦 Proudly Canadian - Built on Canadian values of trust, security, and customer-first service.
- ✅ 🔒 Fraud Protection - AI-driven security with verified suppliers.
- ✅ 💳 Secure Checkout.
- ✅ Guaranteed Quality - Only authentic, high-quality products from trusted suppliers.
- ✅ 📦 Free Shipping and Easy Returns - Affordable shopping without hidden fees.
- ✅ 📞 24/7 Customer Support - Local assistance for a seamless shopping experience.
📞 Contact EX-STOCK Support
EX-STOCK Marketplace
Ottawa, Ontario, Canada
📧 sales@ex-stock.com
📧 returns@ex-stock.com
📞 613-909-1313
Special Returns Conditions
- Stainless steel teeth — durable, rust-resistant, and easy to clean
- Plastic ergonomic handle — comfortable grip during grooming sessions
- Small size: 11 teeth — ideal for cats and small dogs
- Large size: 17 teeth — ideal for medium to large breeds
- Gently removes knots, mats, and loose undercoat
- Available in Pink and Blue — choose your favourite colour
- Multi-pack options: single, 2-pack, and 3-pack for great value
- Cat owners dealing with long-haired breeds prone to matting
- Dog owners looking for a gentle daily grooming tool
- Pet parents who want a durable, easy-to-clean comb at an affordable price
- Multi-pet households — stock up with the 2-pack or 3-pack
- Material: Plastic handle + stainless steel teeth
- Category: Fur Care / Pet Grooming
- Small size: 17 × 7 cm — 11 teeth
- Large size: 17 × 9 cm — 17 teeth
- Colours: Pink, Blue
- Pack options: 1pc, 2pcs, 3pcs
- Weight: 120g (single unit)
- ✅ 90-day hassle-free return policy — shop with confidence
- ✅ Fast shipping across Canada and the United States
- ✅ Secure checkout with multiple payment options
- ✅ Responsive customer support team
- ✅ Curated products vetted for quality and reliability
Pet Dematting Comb – Stainless Steel Knot Remover for Dogs & Cats
Say goodbye to painful tangles and stubborn mats. This stainless steel pet dematting comb glides through your pet's fur to gently remove knots, loose hair, and mats without pulling or discomfort. Available in Pink and Blue, in Small (11 teeth) and Large (17 teeth) sizes — perfect for cats, small dogs, and larger breeds alike.
Key Features
Who This Is For
Product Details
Why Shop at EX-STOCK Canada
Explore more pet care essentials in our Pet Supplies collection. You may also like the Double-Sided Pet Dematting & Grooming Brush, the Hair Grooming Brush Comb for Pet Dog & Cat, and the Pet Grooming Glove – Silicone Deshedding Brush.
Frequently Asked Questions
Q: Is this comb safe for sensitive-skinned pets?
A: Yes. The rounded stainless steel teeth are designed to glide through fur without scratching the skin when used with gentle strokes.
Q: What's the difference between Small and Large?
A: Small has 11 teeth (17×7 cm) — best for cats and small dogs. Large has 17 teeth (17×9 cm) — better for medium to large breeds with thicker coats.
Q: Can I use this on both cats and dogs?
A: Absolutely. It works well on both cats and dogs, especially those with medium to long fur prone to matting.
Q: How do I clean the comb?
A: Simply rinse under warm water and remove any trapped fur. The stainless steel teeth resist rust and are easy to maintain.
Q: What is the return policy?
A: EX-STOCK Canada offers a 90-day return policy. Contact us within 90 days of delivery for a full refund or exchange on unused items.