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This item is fulfilled by a trusted partner and managed by EX-STOCK Canada. Returns or exchanges are accepted within 30 days of purchase for eligible items. To qualify, products must be unused or lightly tried on, in original condition, with original packaging, tags, and proof of purchase. Items marked as final sale, including hygienic products such as earrings, socks, face masks, insoles, gift cards, and customized or altered items, are not eligible for return or exchange. Return authorization is required before sending any item back. Customers are responsible for return shipping costs unless the item is defective or an incorrect item was received, in which case return shipping will be covered. One free exchange by mail may be offered for size or style changes, subject to availability. Price differences may apply. Refunds are issued to the original payment method after the return is received and processed. Processing times may vary. For all return, exchange, or warranty requests, please contact EX-STOCK Canada customer support. We coordinate the process directly with the fulfillment partner on your behalf.