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Memory Foam Lumbar Cushion & Headrest Set – Space Foam Back & Neck Support for Office Chair & Car Seat
EX-STOCK Commitment and Vendors Return Policy
EX- STOCK COMMITMENT
Proudly Canadian Marketplace
EX-STOCK is more than just an e-commerce platform—we are a Global online marketplace built on the values of trust, security, and customer-first service. Our goal is to eliminate fraudulent sellers, protect our customers’ identities, and provide a seamless shopping experience with AI-driven security and smart shopping technology.
Why Choose EX-STOCK Canada?
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At EX-STOCK Canada, your safety always comes first. Every order is protected by Shopify’s Buyer Protection Network and our own advanced AI security systems, ensuring that your identity, payment information, and personal data remain fully secure.
All transactions are encrypted and verified through our official Canadian payment gateways. We also monitor every order to detect and block any suspicious activity before it reaches your account.
Your confidence means everything to us, and we take that responsibility seriously. With EX-STOCK, you shop in a trusted Canadian marketplace that values privacy, integrity, and peace of mind.
- Advanced Fraud Monitoring – We use real-time AI-powered monitoring to detect and prevent unauthorized transactions.
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With EX-STOCK Canada, you can shop with confidence, knowing that your identity and transactions are protected.
🚚 Direct from the Source – No Middlemen
Unlike traditional marketplaces, EX-STOCK Canada eliminates unnecessary intermediaries by directly connecting customers with manufacturers and trusted suppliers. This allows us to:
✅ Lower costs by shipping products straight from factories.
✅ Offer wholesale pricing to individual buyers.
✅ Ensure quality control at every step before the product reaches your hands.
📦 Wide Product Selection from Verified Suppliers
We have built long-term partnerships with suppliers and manufacturers across Canada, the U.S., Europe, Turkey, and China. Through these relationships, EX-STOCK Canada is able to:
✅ Provide a diverse range of products across multiple categories, including fashion, electronics, home essentials, and more.
✅ Offer competitive pricing while maintaining strict quality standards.
✅ Ensure all products meet North American regulations and safety standards.
🛍️ Marketplace Partner Commitments
As EX-STOCK continues to grow as a trusted Canadian marketplace, some products are fulfilled directly through our verified warehouses, while others come from authorized retail partners and brand distributors. These partners are carefully approved to ensure that every item listed on EX-STOCK meets our quality, safety, and authenticity standards.
Through this marketplace system, EX-STOCK is able to:
✔ Expand product availability with unique and premium items not available in our warehouse.
✔ Maintain strict verification of all partner stores before any product goes live.
✔ Ensure that every partner follows approved standards for product quality and safety.
Because some items are fulfilled by partner retailers:
✔ Shipping times and return procedures may differ slightly depending on the fulfillment source.
✔ The correct policy will always appear on each product page for full transparency.
✔ EX-STOCK Customer Support remains your direct point of contact for any issue, ensuring a smooth and fair resolution every time.
Our commitment stays the same, regardless of fulfillment source — a safe, secure, and trustworthy shopping experience for every customer.
Customer Benefits & Shopping Policies
🚚 Free Shipping
EX-STOCK Canada offers free shipping benefits for eligible orders:
- Free shipping on all items shipped from our EX-STOCK Canada warehouse.
- Orders with 2 or more items qualify for free shipping.
- Any order over $25 also receives complimentary shipping.
We believe that affordable shopping should not come with hidden shipping fees!
📦 Guaranteed Delivery
At EX-STOCK Canada, we ensure that your order arrives safely and on time:
- We work with trusted global shipping partners to deliver packages as quickly as possible.
- Every order comes with a tracking number, so you can monitor your shipment.
- Delivery Guarantee – If your order is delayed or lost, we will assist you with the best possible resolution.
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We stand behind the quality of every product we sell. If any item is found to have quality issues, we will provide you with either a replacement or a refund.
- Easy Returns & Exchanges – If the product does not meet your expectations due to quality issues, we will gladly assist in the return or exchange process.
- For any delays exceeding one week from the expected delivery date, we will offer you a $5.00 credit on your next purchase as a gesture of goodwill.
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Refunds for Damaged or Lost Items
If your order is damaged or lost during delivery, we will provide a full refund or a replacement.
45-Day Undelivered Refund
If an item is not delivered within 45 days, you are eligible for a full refund.
🔄 90-Day Return Policy
We stand by the quality of our products and offer a customer-friendly return policy:
- 90-day return window for eligible products.
- 7-day reporting period for damages, missing items, or quality issues.
- If an item is damaged, incorrect, or defective, we will provide a free return label and issue a full refund or replacement.
- If you wish to return an item for personal reasons, you may do so, but return shipping costs will be your responsibility.
- Certain categories may have exceptions—please check the product description for specific return policies.
We strive to make returns as hassle-free as possible, ensuring you shop with confidence.
💰 Price Adjustment Within 30 Days (Holiday Exceptions Apply)
We understand that prices fluctuate, so we offer a 30-day price adjustment policy:
- If the price of an item drops within 30 days of your purchase, you are eligible for a refund of the price difference.
- The item must be the same size, color, and from the same supplier.
- Promotional or clearance items may not be eligible.
- The price adjustment only applies to the item price and does not include shipping fees or other charges.
- The shipment of your order will not be affected if you apply for a price adjustment before receiving your items.
EX-STOCK Canada reserves the right to final interpretation of the price adjustment policy and may modify the terms at any time.
📞 24/7 - Customer Support
Our dedicated customer service team is always ready to assist:
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Unlike other platforms that rely on outsourced call centers, our team is here to serve you with local expertise.
🎁 EX-STOCK Loyalty Program.
We believe that loyal customers deserve rewards! Our Loyalty Program offer:
- Exclusive discounts for repeat customers.
- Points-based rewards system for every purchase.
- Early access to new products and promotions.
This is an exciting feature!
Why Shop with EX-STOCK?
✅ 🇨🇦 Proudly Canadian – Built on Canadian values of trust, security, and customer-first service.
✅ 🔒 Fraud Protection – AI-driven security ensures a safe shopping experience with verified suppliers.
✅ 💳 Secure Checkout with $100K Identity Protection – Your identity and transactions are always protected.- condition's apply
✅ ✅ Guaranteed Quality – Only authentic, high-quality products from trusted suppliers.
✅ 📦 Free Shipping & Easy Returns – Enjoy affordable shopping without hidden fees.
✅ 📞 24/7 - Customer Support – Local assistance for a seamless shopping experience.
EX-STOCK Canada: A Smarter, Safer, and More Affordable Shopping Experience!
Thank you for choosing EX-STOCK Canada - where trust, security, and innovation come first.
- Complete lumbar + headrest system — waist cushion (43x39x12.5cm) and headrest (22x27x13cm) designed to support the full spine from lower back to neck
- Space memory foam inner core — slow-rebound foam conforms to the shape of your back and neck, maintaining consistent support without compressing flat
- Breathable fabric cover — comfortable and ventilated for extended sitting sessions without heat build-up
- 6 colour options — Grey, Red, Khaki, Coffee, Black, Purple; available as single cushions or matching sets
- Versatile use — suitable for office chairs, desk chairs, car seats, sofas, and gaming chairs
- Lightweight at ~520g (single) / ~720g (set) — easy to move between chairs or take in the car
- Inner Core: Space Memory Foam (slow rebound)
- Cover Material: Breathable fabric
- Lumbar Cushion Size: 43 x 39 x 12.5 cm
- Headrest Size: 22 x 27 x 13 cm
- Colours: Grey, Red, Khaki, Coffee, Black, Purple
- Variants: Single cushion or full set (lumbar + headrest)
- Applications: Office chairs, desk chairs, car seats, sofas, gaming chairs
- Package Includes: 1 x Lumbar Cushion + 1 x Headrest (set variants) or 1 x Lumbar Cushion (single variants)
- Office workers and remote workers who experience both lower back and neck tension from long desk sessions
- Drivers who need lumbar and headrest support during long commutes or road trips
- Anyone whose office chair or car seat lacks adequate built-in lumbar and neck support
- Gaming chair users who want a coordinated cushion set that matches their chair aesthetic
- Anyone who has tried single lumbar pillows and still experiences neck tension — the headrest addresses the upper spine that a lumbar cushion alone cannot reach
Memory Foam Lumbar Cushion & Headrest Set – Complete Back & Neck Support for Office Chairs & Car Seats
Looking for a lumbar cushion and headrest set that supports both your lower back and neck in one coordinated system? This space memory foam combo includes a waist lumbar cushion (43x39x12.5cm) and a matching headrest (22x27x13cm) — designed to work together to support the full spine from the lumbar region to the cervical neck. Breathable fabric cover, space memory foam inner core, and available in 6 colours (Grey, Red, Khaki, Coffee, Black, Purple) as single cushions or full sets. Explore more ergonomic essentials in our Office Accessories collection and Health and Wellness collection.
Key Features
Product Specifications
Variant Guide
Single colour variants (Grey, Red, Khaki, Coffee, Black, Purple) include the lumbar cushion only. “Set” variants (Black set, Coffee set, Grey set, etc.) include both the lumbar cushion and the matching headrest — the complete back and neck support system. If you spend long hours in a chair and experience both lower back and neck tension, the set is the better value option.
The combination of lumbar cushion and headrest addresses the two most common pain points for desk workers and drivers — lower back fatigue from unsupported lumbar curvature, and neck tension from a headrest that’s either too far back or absent entirely. The space memory foam in both pieces responds to body heat and pressure, softening and contouring to your unique back and neck shape within minutes of sitting down.
The breathable fabric cover keeps air circulating against your back and neck during extended sitting sessions — a meaningful comfort advantage over synthetic or velvet covers that trap heat. The 43x39x12.5cm lumbar cushion is larger than most standard lumbar pillows, providing broader coverage across the lower back rather than a narrow band of support at a single point.
Who This Is For
FAQ
What is the difference between the single and set variants?
Single variants include the lumbar waist cushion only (43x39x12.5cm). Set variants include both the lumbar cushion and the matching headrest (22x27x13cm) — the complete back and neck support system. If you experience both lower back and neck tension, the set is the better value option.
How is this different from the other back cushions in your store?
This is the only listing that includes a headrest as part of the set — making it the complete spinal support solution for both the lumbar and cervical regions. The other back cushion listings focus on lumbar-only support for the lower back.
What is space memory foam?
Space memory foam (also called slow-rebound or viscoelastic foam) responds to body heat and pressure — softening and contouring to your body’s shape, then gradually returning to its original form when pressure is removed. This provides personalised, consistent support that standard foam cannot match.
Will it fit my office chair or car seat?
The lumbar cushion at 43x39x12.5cm fits most standard office chairs, car seats, and sofas. The headrest at 22x27x13cm is designed to sit at the top of the chair back or attach to the headrest area. Check the product images for attachment details.
What are the shipping options?
We ship worldwide with standard and expedited options available at checkout. Delivery times vary by destination — see checkout for your estimated arrival.
At EX-STOCK, our ergonomic office and wellness products are sourced from verified suppliers who meet our standards for foam quality and comfort performance. This memory foam lumbar cushion and headrest set is part of our curated Office Accessories and Health and Wellness ranges — chosen for people who want complete spinal support from lower back to neck. Discover more in our Health and Wellness collection.